These Terms and Conditions set out the general terms, conditions, and manner of sale conducted by GreenGlowMall Patryk Domagała, 97-200 Tomaszów Mazowiecki, Dzieci Polskich 15/30, NIP: 7732506731, via the online store dablab.eu (hereinafter referred to as: “Online Store”, ‘Seller’ or “Administrator”) and define the rules and conditions for the provision of free services by electronic means.
1. Definitions Administrator – also referred to as the Seller. Working days – days of the week from Monday to Friday, excluding public holidays. Delivery – the act of delivering the goods specified in the order to the Customer by the Seller, through the Supplier. Supplier – an entity with which the Seller cooperates in the delivery of goods: Inpost courier company Inpost parcel locker Customer – an entity to whom services may be provided electronically or with whom a Sales Agreement may be concluded. Entrepreneur – a person conducting business or professional activity. Seller – GreenGlowMall Patryk Domagała Goods – products offered in the Store Services – services provided electronically Agreement – distance sales agreement Order – the Customer’s declaration of intent to purchase the Goods
2. General provisions By making a purchase, the Customer declares that they are familiar with and accept the intended use of the products. The store is not liable for any improper or unlawful use of the products by the Customer. All rights to the online store, its name, domain, templates, forms, and logos belong to the Seller.
3. Using the online store The Seller makes every effort to ensure that the Store can be used with popular browsers and operating systems. Minimum technical requirements: a browser with Javascript and cookies support, a connection with a bandwidth of at least 256 kbit/s. An active email address is required to place orders. It is prohibited to provide illegal content or content that violates good manners. The customer should use appropriate security measures (e.g., antivirus software).
4. Registration Registration is not mandatory, but it allows access to the customer account. Acceptance of the terms and conditions and setting a password are required. After confirming the email registration, the account agreement is concluded.
5. Orders The information on the website does not constitute an offer – it is an invitation to submit offers. Orders can be placed 24/7. Procedure: add to cart → select delivery and payment → confirmation → confirmation email → acceptance notification → conclusion of the Sales Agreement.
6. Payments Gross prices do not include delivery costs – these are specified when placing an order. Payment methods: Bank transfer PayU electronic payments In the event of non-payment, the Seller shall set a new deadline and may then withdraw from the contract.
7. Delivery Deliveries are made in Poland and abroad (contact: 507182027). The goods are free from defects. Delivery time – up to 14 business days. Customer’s obligations: check the package upon delivery, report any damage, damage report.
8. Warranty The Seller is liable for defects in the goods (warranty). The customer may: Request a price reduction or withdraw from the contract. Request repair or replacement. The costs shall be borne by the Seller. Complaints should be submitted in writing or by email: greenglowmall136@gmail.com A response will be provided within 14 days.
9. Withdrawal from the contract The customer may withdraw from the contract within 14 days without giving any reason. The returned goods must be intact – the customer is responsible for any reduction in their value. Refunds will be made within 14 days using the same payment method. The costs of return shipping are covered by the customer (except in the case of an error on the part of the seller).
10. Free services The Seller provides the following services: contact form, newsletter, customer account, reviews. You can opt out of these services at any time. The services are available 24/7. The Seller may block your account in the event of a violation of the terms and conditions or security.
11. Customer obligations Content posted by the Customer is their property. The customer declares that they have the rights to them and do not violate the rights of third parties. It is prohibited to post content that is: Offensive Illegal Advertising Personal data of others without consent The seller has the right to remove such content.
12. Processing of personal data The data controller is the Seller. The data is processed in accordance with the GDPR for the following purposes: order fulfillment (Article 6(1)(b) of the GDPR) legal obligations (Article 6(1)(c) of the GDPR) marketing (Article 6(1)(a) of the GDPR) legitimate interest (Article 6(1)(f) of the GDPR) The data may be transferred to courier companies, payment operators, IT companies, etc. The customer has the right to access, rectify, delete, restrict processing, object, and lodge a complaint with a supervisory authority. Details in the Privacy Policy.
13. Final provisions The Seller shall be liable for the performance of the Sales Agreement. The Terms and Conditions may be saved, printed, or downloaded. Any disputes shall be settled amicably, in accordance with Polish law. Information on out-of-court dispute resolution is available on the website of the Office of Competition and Consumer Protection (UOKiK): http://www.uokik.gov.pl/spory_konsumenckie.php ODR platform: http://ec.europa.eu/consumers/odr/ Changes to the terms and conditions come into effect 7 days after publication and notification of customers. New orders can only be placed after acceptance of the new terms and conditions. The regulations shall enter into force on the date of their publication.
